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UK’s Thomas Cook Airline Collapses and Ends All Operations

Effective immediately, all Thomas Cook Airline operations have ended. Flights that are currently en route to the United Kingdom will continue to their final destinations.

The commercial/charter air carrier and travel tour agency have been actively working with various groups to secure additional funding to keep the company afloat, but alas, a deal wasn’t able to be made and the carrier has ceased operations.

For passengers and the general public, here are the details that have been released by the Civil Aviation Authority.

Thomas Cook has confirmed that all the companies in its group have ceased trading, including Thomas Cook Airlines.

As a result, all vacation packages and flights provided by these companies have been canceled and are no longer operating. All Thomas Cook’s retail shops have also closed.

The Government and the Civil Aviation Authority are now working together to do everything we can to support passengers due to fly back to the UK with Thomas Cook between September 23, 2019, and October 6, 2019. Depending on your location, this will be either on CAA-operated flights or by using existing flights with other airlines.

If you are already abroad you will find all the information you need about your arrangements to get home on this website.

If you are due to depart from a UK airport with Thomas Cook Airlines, please do not travel to your UK airport as your flight will not be operating and you will not be able to travel.

This repatriation is hugely complex and we are working around the clock to support passengers. 

Customers already abroad

If you are currently abroad and your flight was with Thomas Cook we are providing new flights to return you to the UK. These repatriation flights will only be operating for the next two weeks (October 6, 2019). After this date, you will have to make your own travel arrangements. From a small number of locations, passengers will have to book their own return flights.

For further advice and details of your return journey please read I am currently abroad. Please note that repatriation flights are only available for passengers whose journey originated in the UK.

If you are currently abroad and due to return to the UK after October 6, 2019, please read the additional information section.

If you are ATOL-protected and are having difficulties with your hotel, please read managing difficulties with accommodation.

PLEASE NOTE: Some of Thomas Cook’s package holiday bookings include flights with airlines unrelated to the Thomas Cook Group.  If your return flight is not with Thomas Cook’s airline, it will still be valid. However other elements of the package, such as accommodation and transfers will be affected.  

Customers yet to travel out of the UK

All future vacations and flights booked with Thomas Cook are canceled as of September 23, 2019.

If you are booked on a Thomas Cook Airlines flight, please do not go to your UK airport, as your flight will not be operating. The Civil Aviation Authority’s repatriation program will not include any outbound flights from the UK.

If you choose to book a new flight with another airline out of the UK, you will not be eligible for a repatriation flight.

PLEASE NOTE: Some of Thomas Cook’s package holiday bookings include flights with airlines unrelated to the Thomas Cook Group.  If your return flight is not with Thomas Cook’s airline it may still be valid. However other elements of the package, such as accommodation and transfers might be affected.

Further information is available at I have a future booking and have not traveled yet.

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